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My embosser won't find top-of-form. What could be the problem?

In order for your embosser to find top-of-form, the top-of-form sensor must detect the paper. Make sure that your embosser's left tractor is all the way to the left, and the right tractor is properly adjusted for your paper size. (The paper should lie flat--with no bowing--between the two tractors). Also, before issuing the top-of-form command, make sure that no more than one page is sticking out the back of the embosser.

If all these check out and you are still having problems, please cont